Remote Benefit Verification Tech – Specialty Pharmacy

American Oncology Network, Inc.; United States; Remote; USD 22,000 - 41,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Pharmacy Technician to verify insurance coverages and guide patients through eligibility and billing. You will support specialty referrals, manage claims issues, and collaborate with clinical teams to ensure accurate dispensing and patient care.

Responsibilities include liaisoning with payors and external pharmacies, maintaining HIPAA compliance, and providing exceptional customer service in a fast-paced, onsite setting.

Qualifications

• Primary duties include verifying patient insurance coverages (private, Medicaid, Medicare) and determining medication coverage.
• Proficient in coordinating referrals between pharmacy and clinical teams.
• Deliver excellent customer service and clear communication with patients and providers.

Responsibilities

• Verify insurance coverages for Private, Medicaid, Medicare and other programs.
• Determine network coverage and dispensing site for specialty oncology medications.
• Resolve COB and claim issues with payors and outside pharmacies.
• Communicate with internal teams to ensure timely, accurate patient information and support.

Skills

Insurance verification

Care coordination

Customer service

Communication

Education

High school diploma or GED

Tools

EMR system

HIPAA compliance

Job description

American Oncology Network, Inc. is seeking a Pharmacy Technician to verify insurance coverages and guide patients through eligibility and billing. You will support specialty referrals, manage claims issues, and collaborate with clinical teams to ensure accurate dispensing and patient care.

Responsibilities include liaisoning with payors and external pharmacies, maintaining HIPAA compliance, and providing exceptional customer service in a fast-paced, onsite setting.