Remote Pharmacy Care Technician – Adherence & Transitions

Optum; Phoenix (AZ); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

401(k)

Education Reimbursement

Employee Discounts

EAP

Referral Bonus

Voluntary Benefits

Job summary

Optum is seeking a Pharmacy Technician to join our centralized pharmacy team. This hybrid role requires 1 day onsite in Tempe, AZ, with remote work options, and supports medication adherence and STAR performance through outreach and medication reviews.

You will assist pharmacists with reconciliations, prior authorizations, and patient education, contributing to cost reductions and better health outcomes for members.

Qualifications

• Arizona Pharmacy Technician license valid and unrestricted.
• National Certified Pharmacy Technician (PTCB or ExCPT)
• 2+ years of retail, PBM, or managed care pharmacy experience.

Responsibilities

• Pull fill histories and draft medication lists for PharmD review.
• Proactive adherence outreach to members; 80%+ PDC targets; manage 90-day supplies and mail-order conversions.
• Prepare and track prior authorizations, appeals, and patient assistance/foundation applications.
• Screen members for Extra Help/LIS eligibility and route to Social Worker.
• Confirm medication changes post-PharmD recommendations; track gaps post-discharge.
• Maintain hub work queues and intervention log.

Skills

Retail Pharmacy

PBM Knowledge

Managed Care

Education

High School Diploma/GED

Job description

Optum is seeking a Pharmacy Technician to join our centralized pharmacy team. This hybrid role requires 1 day onsite in Tempe, AZ, with remote work options, and supports medication adherence and STAR performance through outreach and medication reviews.

You will assist pharmacists with reconciliations, prior authorizations, and patient education, contributing to cost reductions and better health outcomes for members.