Remote Pharmacy Care Technician: Adherence & Transitions

UnitedHealth Group

Phoenix (AZ)

Hybrid

USD 25,000 - 44,000

Full time

4 days ago

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Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in the Phoenix area is seeking a Pharmacy Technician to support centralized pharmacy operations, improve medication adherence, and help deliver measurable clinical and affordability outcomes. You will assist pharmacists with medication reviews, reconciliations, and patient education, contributing to quality care.

This role is remote/office-based with one day onsite at 1225 W. Washington St., Tempe, AZ 85288.

Qualifications

High School Diploma/GED is required.
Active and unrestricted Arizona Pharmacy Technician license.
National Certification as Pharmacy Technician (PTCB or ExCPT).
2+ years of retail, PBM, and/or managed care pharmacy experience.

Responsibilities

Pulls fill histories and claims, builds draft medication lists for PharmD review.
Proactive adherence outreach on members below 80% PDC; refill sync, 90-day supply and mail-order conversions.
Prepares and tracks prior authorizations, appeals paperwork and manufacturer patient assistance / foundation applications.
Screens members for Extra Help/LIS eligibility and routes to the Social Worker.
Confirms med changes with pharmacies after PharmD recommendations; tracks gaps in fills post-discharge.
Maintains the hub's work queues and intervention log.