Remote Pharmacy Care Technician — Adherence & Transitions

UnitedHealth Group; Albuquerque (NM); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off + 8 Holidays

Medical, Dental, Vision, Life & AD&D

401(k) & Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is hiring a Pharmacy Technician to support centralized pharmacy operations and improve medication adherence. The role involves assisting pharmacists with medication reviews, reconciliations, and patient education while ensuring smooth transitions of care.

You will work as part of an interdisciplinary team to close care gaps and optimize STARs performance. The position is remote/office-based, with 1 day onsite at 303 Roma Ave, Albuquerque, NM.

Qualifications

• Minimum high school education or GED.
• Current NM Pharmacy Technician license is required.
• National Certification as Pharmacy Technician (PTCB or ExCPT) preferred.

Responsibilities

• Pull fill histories and claims, create draft medication lists for PharmD review.
• Outreach to improve adherence (PDC) with 80% threshold; coordinate refills, 90-day supply and mail order conversions.
• Prepare and track prior authorizations, appeals paperwork and patient assistance/foundation applications.
• Screen for Extra Help/LIS eligibility and refer to Social Worker when needed.
• Confirm medication changes with pharmacies after PharmD recommendations; monitor fills post-discharge.
• Maintain hub work queues and intervention log.

Skills

Retail/pharmacy experience

Education

High School Diploma/GED

Active NM Pharmacy Technician license

National Certified Pharmacy Technician (PTCB or ExCPT)

Job description

UnitedHealth Group is hiring a Pharmacy Technician to support centralized pharmacy operations and improve medication adherence. The role involves assisting pharmacists with medication reviews, reconciliations, and patient education while ensuring smooth transitions of care.

You will work as part of an interdisciplinary team to close care gaps and optimize STARs performance. The position is remote/office-based, with 1 day onsite at 303 Roma Ave, Albuquerque, NM.