Remote Pharmacy Care Technician — Adherence & Care Coordination

Optum; Albuquerque (NM); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Job summary

Optum is hiring a Pharmacy Technician to support centralized pharmacy operations and improve medication adherence, with a focus on measurable clinical and affordability outcomes.

Location: Remote/office-based with one day onsite in Albuquerque, NM. Schedule: Monday–Friday, 8am–5pm. You will assist PharmD reviews, conduct proactive outreach, and manage prior authorizations and outreach for eligible members.

Qualifications

• High School Diploma/GED required.
• Active and unrestricted Pharmacy Technician license in the state of New Mexico.
• National Certified Pharmacy Technician (PTCB or ExCPT) required.

Responsibilities

• Pulls fill histories and claims, builds draft medication lists for PharmD review.
• Proactive adherence outreach on members below 80% PDC; refill sync, 90-day supply and mail-order conversions.
• Prepares and tracks prior authorizations, appeals paperwork and manufacturer patient assistance / foundation applications.
• Screens members for Extra Help/LIS eligibility and routes to the Social Worker.
• Confirms med changes with pharmacies after PharmD recommendations are accepted; tracks gaps in fills post-discharge.
• Maintains the hub's work queues and intervention log.

Education

High School Diploma/GED

Active NM Pharmacy Technician license

National Certified Pharmacy Technician (PTCB or ExCPT)

Job description

Optum is hiring a Pharmacy Technician to support centralized pharmacy operations and improve medication adherence, with a focus on measurable clinical and affordability outcomes.

Location: Remote/office-based with one day onsite in Albuquerque, NM. Schedule: Monday–Friday, 8am–5pm. You will assist PharmD reviews, conduct proactive outreach, and manage prior authorizations and outreach for eligible members.