Remote Pharmacy Quality & Adherence Specialist

TEKsystems; Houston (TX); Remote; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Vacation or Sick Leave

Remote work with Pacific Time hours

Job summary

TEKsystems is seeking a Pharmacy Technician focused on Quality and Medication Management for remote work in the United States, following Pacific Time hours. You will support clinical pharmacists, review adherence data, and help implement technology-driven workflows to improve safety and quality of care.

You will coordinate care, update EHRs, and participate in quality initiatives, with a strong emphasis on HIPAA compliance and data accuracy.

Qualifications

• Pharmacy Technician license active and in good standing.
• Minimum 23 years of medical assessment or related healthcare experience in managed care.
• Experience supporting medication adherence and quality initiatives.
• Familiarity with STAR measures and medication adherence metrics.
• Strong documentation and data-entry accuracy.
• Proficient with Teams, SharePoint, Outlook and Excel.
• Experience in Medicare Advantage or similar programs.
• Ability to manage call volumes and conduct outreach.
• Knowledge of HIPAA and confidentiality requirements.
• Bilingual Spanish support is a plus.

Responsibilities

• Collaborate with Clinical Pharmacists to optimize medication use and close care gaps.
• Review adherence and claims data to identify intervention opportunities.
• Contribute to quality improvement initiatives for safety and adherence.
• Outreach to members, caregivers, pharmacies, and providers to coordinate reviews and refills.
• Coordinate care among members, pharmacies, providers, and care teams.
• Update medication lists and document interventions in EHR and systems.
• Elevate discrepancies and adherence barriers to pharmacists for review.
• Support new pharmacy technologies and workflows within programs.
• Develop workflows translating technology outputs into interventions.
• Handle administrative tasks for pharmacy quality and clinical programs.
• Use Teams, SharePoint, and Excel to organize information and track initiatives.
• Communicate with pharmacists, providers, nurses, and internal stakeholders.

Skills

Active Pharmacy Technician license

Healthcare assessment experience

Medication adherence support

Pharmacy quality metrics knowledge

Care coordination experience

Structured outreach to members

HIPAA compliance knowledge

Microsoft Teams proficiency

SharePoint proficiency

Excel proficiency

Tools

EHR systems

Pharmacy software platforms

Microsoft Teams

SharePoint

Outlook

Excel

Job description

TEKsystems is seeking a Pharmacy Technician focused on Quality and Medication Management for remote work in the United States, following Pacific Time hours. You will support clinical pharmacists, review adherence data, and help implement technology-driven workflows to improve safety and quality of care.

You will coordinate care, update EHRs, and participate in quality initiatives, with a strong emphasis on HIPAA compliance and data accuracy.