Remote PFS Leader - Revenue Cycle Excellence

Signature Performance, Inc.; Seattle (WA); Remote; USD 64,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Disabil

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development and Tuition

401(k) Program with Employer Match

Job summary

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations across HB and PB functions, including billing, follow-up, denials, and cash posting. The role emphasizes mentoring staff, monitoring performance metrics, and driving improvements in cash collections.

Travel is expected; strong collaboration with cross-functional teams is essential to optimize patient accounting processes and ensure high-quality service.

Qualifications

• 4+ years of hospital Patient Financial Services or revenue cycle experience.
• 1-2+ years of team lead or supervisory experience.
• Working knowledge of Hospital Billing and PB, Medicare/Medicaid payer processes.
• Ability to manage workflow, productivity, quality and service levels.
• Strong analytical, problem-solving, communication, and organizational skills.

Responsibilities

• Lead daily PFS operations, including billing, follow-up, denials and cash posting.
• Monitor queues, aging, backlogs, and service levels; adjust staffing as needed.
• Oversee AR, denials, appeals and payer performance to improve cash flow.
• Coach and develop PFS staff; conduct regular performance huddles.
• Partner with stakeholders to address root causes and continuous improvement.

Skills

Team leadership

Analytical thinking

Communication

Problem solving

Education

High school diploma or equivalent

Associate or bachelor's degree in healthcare administration

Tools

Epic Resolute HB/PB

Job description

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations across HB and PB functions, including billing, follow-up, denials, and cash posting. The role emphasizes mentoring staff, monitoring performance metrics, and driving improvements in cash collections.

Travel is expected; strong collaboration with cross-functional teams is essential to optimize patient accounting processes and ensure high-quality service.