Remote Personal Lines Client Service Pro

Arthur J. Gallagher & Co. (AJG); Jacksonville (IL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Personal Lines Client Service Manager for a fully remote role across the United States. You will serve clients by answering questions on policies, endorsements, and claims, and tailor solutions for auto, homeowners, and umbrella coverages.

You will maintain client and policy data, use Gallagher’s systems to improve service quality, and collaborate with the team to secure existing business while handling multiple priorities.

Qualifications

• Bachelor's degree or GED with 3+ years experience
• Producer's license
• Strong written and verbal communication skills
• Proficient in using technology to maximize productivity and quality

Responsibilities

• Provide personalized service answering questions about policies, endorsements and claims.
• Maintain accurate client and policy data using Gallagher’s technology to streamline processes.

Skills

Client service

Claims management

Written & verbal communication

Licensing knowledge

Education

Bachelor's degree or GED with 3+ years experience

Producer's license

Tools

Microsoft Office

Applied Epic

Salesforce

Job description

Gallagher is seeking a Personal Lines Client Service Manager for a fully remote role across the United States. You will serve clients by answering questions on policies, endorsements, and claims, and tailor solutions for auto, homeowners, and umbrella coverages.

You will maintain client and policy data, use Gallagher’s systems to improve service quality, and collaborate with the team to secure existing business while handling multiple priorities.