Senior Personal Lines Client Service Manager (Hybrid)

Arthur J. Gallagher & Co. (AJG); Plano (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Job summary

Gallagher is hiring a Senior Personal Lines Client Service Manager in Plano, TX. This hybrid role offers a balance of remote and in-office work with a Monday–Friday schedule from 8:00 am to 5:00 pm.

You’ll deliver personalized client service for auto, homeowners, and umbrella policies, while maintaining data quality and supporting policy needs. Success comes from building relationships, solving problems, and driving additional services.

Qualifications

• Bachelor's degree or HS diploma with relevant experience.
• Active Producer's license.
• Strong written and verbal communication.
• Proficient with technology to maximize productivity.

Responsibilities

• Serve as the go-to contact for clients, addressing policies, endorsements, and claims.
• Maintain accurate client and policy data using Gallagher’s systems.
• Collaborate with the team to secure existing business and cross-sell services.
• Handle multiple priorities with efficiency in a hybrid work setting.

Skills

Client service

Communication

Tech-savvy

Education

Bachelor's degree

High School diploma/GED with experience

Tools

Microsoft Office

Applied Epic

Salesforce

Job description

Gallagher is hiring a Senior Personal Lines Client Service Manager in Plano, TX. This hybrid role offers a balance of remote and in-office work with a Monday–Friday schedule from 8:00 am to 5:00 pm.

You’ll deliver personalized client service for auto, homeowners, and umbrella policies, while maintaining data quality and supporting policy needs. Success comes from building relationships, solving problems, and driving additional services.