Remote Personal Lines Account Manager – EST Hours

Insurance Office Of America, Inc.; Lilburn (GA); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Career growth opportunities

Supportive team culture

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely within the EST time zone.

The role emphasizes client service, managing renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, with a focus on Florida personal lines experience. You will mentor Account Associates, coordinate with underwriters, monitor expirations and A/R, and support sales teams.

Qualifications

• 5+ years of insurance industry experience.
• Active state licensing required.
• Excellent customer service and communication skills.
• Strong multitasking, organizational, and delegation abilities.
• High accuracy with large volumes of work.
• Proficient in MS Office (Outlook, Word, Excel).
• High School diploma or equivalent.

Responsibilities

• Manage renewal, remarket, invoicing, EOI, MVRs, and Clue Reports.
• Prepare proposals and Agency of Record documents.
• Coordinate cancellations and policy reviews.
• Delegate tasks to Account Associates and mentor staff.
• Maintain client communications and service quality.
• Collaborate with underwriters to meet client needs.
• Monitor expirations and aging A/R reports.
• Protect client assets with comprehensive coverage.

Skills

Customer service

Multitasking

Organizational skills

Delegation

Decision making

Attention to detail

Education

High School diploma

Tools

MS Office

Outlook

Word

Excel

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely within the EST time zone.

The role emphasizes client service, managing renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, with a focus on Florida personal lines experience. You will mentor Account Associates, coordinate with underwriters, monitor expirations and A/R, and support sales teams.