Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Brandon (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone. The role oversees client service for Florida personal lines, including renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, as well as proposals and AORs.

You will mentor and train team members, delegate work to Account Associates, and collaborate with underwriters and commercial sales to serve mutual clients while maintaining service standards.

Qualifications

• 5+ years of industry experience in personal lines insurance.
• Active state licensing is required.
• Strong client service and communication skills.
• Ability to manage multiple tasks and teams.

Responsibilities

• Book of business management: renewals, remarkets, quotes and bindings.
• Client protection and coverage gap elimination.
• Collaborate with underwriters to meet client needs.
• Monitor expirations, invoicing, and A/R reports.
• Assist claims processes and drive performance standards.
• Mentor and train Account Associates; delegate work.
• Coordinate with commercial sales for mutual clients.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Decision-making

Education

High School diploma

Active state license

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone. The role oversees client service for Florida personal lines, including renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, as well as proposals and AORs.

You will mentor and train team members, delegate work to Account Associates, and collaborate with underwriters and commercial sales to serve mutual clients while maintaining service standards.