Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Apollo Beach (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick‑day

Employee stock plan participation

Professional growth and career cadence

Work-life balance

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely within the EST time zone. The role focuses on client service, renewals, proposals, and AORs while mentoring Account Associates and coordinating with underwriters.

The ideal candidate will have Florida personal lines experience, active licensing, and strong communication skills. The position offers full-time remote work with potential onsite requirements per policy.

Qualifications

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma (or equivalent).

Responsibilities

• Oversee book of business management: renewals, remarkets, quotes, and bindings.
• Ensure client assets are protected with comprehensive insurance products.
• Collaborate with underwriters to tailor solutions.
• Monitor expirations, past due renewals, and A/R reports.
• Create and distribute invoices for new business and renewals; collect balances.
• Assist clients with claims processes as needed.
• Maintain productivity, quality, and service standards; action coaching as needed.
• Communicate with supervisor about obstacles and performance expectations; provide coaching.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely within the EST time zone. The role focuses on client service, renewals, proposals, and AORs while mentoring Account Associates and coordinating with underwriters.

The ideal candidate will have Florida personal lines experience, active licensing, and strong communication skills. The position offers full-time remote work with potential onsite requirements per policy.