Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Longwood (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salaries and bonus poten

Company-paid health insurance

Paid holidays, vacations, and sick时间

401K with employer match

Employee stock plan participation

Professional growth and careerprogres

Respectful culture and work/familylif

Community service commitment

Supportive teammates and a rewardingw

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to support clients remotely within the EST time zone.

The role focuses on managing renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, as well as proposals, AORs, cancellations, and policy reviews. You will mentor Account Associates, delegate tasks, and collaborate with underwriters and commercial sales to deliver tailored coverage.

Qualifications

• 5+ years of industry experience.
• State licensing is required.
• Exceptional customer service and communication skills.
• Strong multitasking, organizational, delegation, and decision-making abilities.
• High accuracy in handling large workloads.
• Proficiency with MS Office applications.

Responsibilities

• Oversee client service and communications for policies.
• Manage renewals, remarkets, invoicing, and evidence of insurance.
• Handle proposals, AORs, cancellations, and policy reviews.
• Monitor incoming correspondence and coordinate with Account Associates.
• Mentor and train team members to support growth.

Skills

Customer service

Communication skills

Multi-tasking

Organization

Delegation

Decision making

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office (Outlook/Word/Excel)

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to support clients remotely within the EST time zone.

The role focuses on managing renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, as well as proposals, AORs, cancellations, and policy reviews. You will mentor Account Associates, delegate tasks, and collaborate with underwriters and commercial sales to deliver tailored coverage.