Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Merritt Island (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation time

Employee stock plan participation

Professional growth opportunities

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone.

The role focuses on client service, renewals, remarkets, invoicing, EOI, MVRs, and Clue Reports, with responsibility for proposals, AORs, cancellations, and policy reviews. Ideal candidates have Florida personal lines experience, 5+ years in the industry, active licensing, strong communication, and MS Office proficiency.

Qualifications

• 5+ years of industry experience
• State required active licensing
• Exceptional customer service and communication skills
• Strong multi-tasking, organizational, delegation, and decision-making skills
• High accuracy in handling large work volumes
• Proficiency in MS Office (Outlook, Word, Excel)
• High School diploma (or equivalent)

Responsibilities

• Oversee client service and communication with focus on renewals, remarkets, invoicing, and policy documents
• Manage administrative processes for client insurance policies including EOI, MVRs, and Clue Reports
• Prepare proposals, AORs, cancellations, and policy reviews; coordinate with Account Associates
• Mentor and train team members; foster growth and development
• Collaborate with commercial sales to develop solutions for mutual clients
• Maintain transparent communication with supervisor and monitor performance

Skills

Customer service

Communication

MS Office

Multi-tasking

Policy administration

Education

High School diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone.

The role focuses on client service, renewals, remarkets, invoicing, EOI, MVRs, and Clue Reports, with responsibility for proposals, AORs, cancellations, and policy reviews. Ideal candidates have Florida personal lines experience, 5+ years in the industry, active licensing, strong communication, and MS Office proficiency.