Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Windermere (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Employee stock plan participation

Job summary

Insurance Office of America, Inc. seeks an experienced Personal Lines Account Manager to work remotely in EST. Ideal candidates have Florida personal lines experience and active licensing.

You will manage renewals, invoicing, proposals, AORs, and client communications, while mentoring Account Associates and coordinating with underwriters and sales to support mutual clients. Responsibilities include binding renewals, remarketing, tracking expirations, and facilitating claims as needed.

Qualifications

• 5+ years of industry experience required.
• State active licensing is required.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation and decision-making abilities.
• High accuracy in handling large volumes of work.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Oversee client service, renewals, remarkets and invoicing for personal lines.
• Prepare proposals and manage Agency of Record, cancellations and policy reviews.
• Mentor and train Account Associates; support team development.
• Collaborate with sales for mutual client solutions; ensure protection of client assets.
• Track expirations, past-due renewals and A/R reports; ensure timely servicing.
• Assist with claims and maintain effective supervisor communication.

Skills

Customer service

Communication

Multitasking

Organizational skills

Decision making

Attention to detail

Education

High School diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. seeks an experienced Personal Lines Account Manager to work remotely in EST. Ideal candidates have Florida personal lines experience and active licensing.

You will manage renewals, invoicing, proposals, AORs, and client communications, while mentoring Account Associates and coordinating with underwriters and sales to support mutual clients. Responsibilities include binding renewals, remarketing, tracking expirations, and facilitating claims as needed.