Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Deltona (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401K with employer match

Employee stock plan

Job summary

Insurance Office of America, Inc. seeks a fully remote Personal Lines Account Manager who will oversee client service, renewals, and proposals for Florida-based and national clients. The role emphasizes mentoring, team communication, and collaboration with underwriters to meet client needs.

The ideal candidate has Florida Personal lines experience, active licensing, strong communication, and the ability to manage multiple tasks with high accuracy. EST time-zone alignment is preferred.

Qualifications

• 5+ years of insurance industry experience.
• Active state license is required.
• Excellent customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making abilities.
• High accuracy handling large workloads.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Oversee client service and communication for insureds.
• Manage renewals, remarkets, invoicing, E&O and MVRs.
• Handle proposals, AORs, cancellations and policy reviews.
• Delegate work to Account Associates and mentor staff.
• Monitor expirations, overdue renewals, and AR reports.
• Support claims processes and facilitate client interactions.
• Collaborate with commercial sales to serve mutual clients.
• Maintain transparent communication with supervisor and drive coaching.

Skills

Customer service

Communication

MS Office

Time management

Attention to detail

Licensing

High school diploma

Education

High School diploma or equivalent

Tools

MS Office suite

Job description

Insurance Office of America, Inc. seeks a fully remote Personal Lines Account Manager who will oversee client service, renewals, and proposals for Florida-based and national clients. The role emphasizes mentoring, team communication, and collaboration with underwriters to meet client needs.

The ideal candidate has Florida Personal lines experience, active licensing, strong communication, and the ability to manage multiple tasks with high accuracy. EST time-zone alignment is preferred.