Remote Pediatric Scheduling & Patient Experience Lead

Life Pediatric Endocrinology; United States; Remote; USD 95,000 - 115,000; Full time

Benefits offered by this job

Fully remote

Full-time employment

401(k)

401(k) matching

Paid time off

Job summary

Life Pediatric Endocrinology is seeking a highly organized, upbeat Scheduler / Patient Experience Coordinator to join our remote operations team full-time. This role goes beyond scheduling, delivering concierge-level service as families navigate important moments in their child’s healthcare journey.

You are proactive, detail-oriented, and skilled at clear, compassionate communication. You will coordinate consultations, manage provider calendars, and serve as a warm point of contact for families

Qualifications

• Experience in scheduling or concierge roles.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate and schedule patient consultations and follow-up appointments.
• Manage provider calendars with accuracy and organization.
• Serve as a warm, responsive point of contact for families.
• Communicate professionally via phone, email, and text.
• Navigate scheduling logistics with ease and confidence.
• Maintain high responsiveness and follow-through.

Skills

Scheduling

Customer service

Organization

Communication

Remote work

Job description

Life Pediatric Endocrinology is seeking a highly organized, upbeat Scheduler / Patient Experience Coordinator to join our remote operations team full-time. This role goes beyond scheduling, delivering concierge-level service as families navigate important moments in their child’s healthcare journey.

You are proactive, detail-oriented, and skilled at clear, compassionate communication. You will coordinate consultations, manage provider calendars, and serve as a warm point of contact for families