Pediatric Scheduler - Patient Care Coordinator (Full-Time)

MedCare Pediatric; Houston (TX); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Healthcare benefits

401(k) Plan

Employee referral bonus

Mentorship program

Career growth opportunities

Job summary

MedCare Pediatric in Houston, TX is seeking a Patient Scheduler to coordinate care for pediatric patients and families. You will manage patient and therapist schedules, communicate with families, and ensure efficient appointment coordination.

Ideal candidates are organized, energetic, and professional, comfortable in a fast-paced healthcare setting with a high volume of calls. This role supports front desk duties and enhances the patient experience.

Qualifications

• 2+ years experience in pediatric healthcare, therapy, or scheduling.
• Ability to manage a high volume of calls and scheduling requests.
• Strong organizational, communication, and multitasking skills.
• Excellent customer service and professional communication.
• Ability to work independently and as part of a team.
• Energetic, goal-oriented, self-motivated and dependable.

Responsibilities

• Coordinate patient and therapist schedules to support consistent and efficient care.
• Develop and maintain organized scheduling systems to maximize appointment availability.
• Contact families regarding schedule changes, confirmations, and other scheduling needs.
• Answer, screen, and return inquiries via phone, email, and voicemail promptly.
• Coordinate therapist call-ins, coverage, and communication with staff.
• Complete and track required patient consent forms prior to/at initial evaluation.
• Assist front desk duties, including answering phones, checking in patients, and collecting co-pays.
• Communicate with families, therapists, and staff to resolve scheduling issues and improve patient experience.

Skills

Pediatric scheduling

High call volume

Organizational skills

Customer service

Team collaboration

Bilingual

Education

Bachelor’s degree

Job description

MedCare Pediatric in Houston, TX is seeking a Patient Scheduler to coordinate care for pediatric patients and families. You will manage patient and therapist schedules, communicate with families, and ensure efficient appointment coordination.

Ideal candidates are organized, energetic, and professional, comfortable in a fast-paced healthcare setting with a high volume of calls. This role supports front desk duties and enhances the patient experience.