Remote PBM Account Executive - Growth & Retention

Optum; Eden Prairie (MN); Remote; USD 92,000 - 164,000; Full time

Job summary

Optum is hiring an Account Executive, Client Management to drive growth, retention and strategic planning for a dedicated client portfolio within the U.S. The role leads inside sales, manages renewals, and coordinates across sales, operations and the client to deliver value.

The ideal candidate has deep PBM knowledge, strong written/verbal communication, and the ability to build relationships with key decision makers while navigating the broader health care system.

Qualifications

• 4+ years of PBM and client management experience (B2B) with mid-size clients (~5,000 employees).
• 4+ years in PBM client management with pharmacy benefits implementation guidelines.
• Experience using RxClaim to validate Pharmacy Benefits delivery.
• Claims validation experience.
• Excel skills to build spreadsheets, charts and basic formulas.
• PowerPoint skills to create/modify presentations.
• Ability to align with core business hours and occasional overtime.
• Travel up to 25% as needed.

Responsibilities

• Maintain accountability for client satisfaction, retention and growth.
• Identify upsell opportunities and add value to client operations.
• Maintain knowledge of client contracts with Optum.
• Lead new client projects and implementations.
• Provide regular updates to management on client concerns.

Skills

PBM & client management

Client relationship management

Communication

Tools

RxClaim

MS Excel

MS PowerPoint

Job description

Optum is hiring an Account Executive, Client Management to drive growth, retention and strategic planning for a dedicated client portfolio within the U.S. The role leads inside sales, manages renewals, and coordinates across sales, operations and the client to deliver value.

The ideal candidate has deep PBM knowledge, strong written/verbal communication, and the ability to build relationships with key decision makers while navigating the broader health care system.