Strategic PBM Account Executive - Remote/Hybrid Growth

CVS Health; Austin (TX); Remote; USD 60,000 - 139,000; Full time

Job summary

CVS Health is seeking an Account Executive to serve as the senior liaison for PBM clients, driving renewals, retention, and up-sell opportunities. You will lead a cross‑functional account team, influence senior stakeholders, and provide strategic guidance to improve client outcomes.

The role supports remote work with up to 30% travel and requires a healthcare client management background, strong communication, and a track record of delivering results in a fast‑paced PBM environment.

Qualifications

• 5+ years of cumulative Account Management or equivalent client‑facing experience in healthcare.

Responsibilities

• Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.
• Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
• Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting.
• Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and influence client up-sell opportunities.
• Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost‑saving opportunities.
• Formulating responses to RFPs through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.
• Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.

Skills

Account Management

Communication

Relationship Building

Sales Strategy

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

CVS Health is seeking an Account Executive to serve as the senior liaison for PBM clients, driving renewals, retention, and up-sell opportunities. You will lead a cross‑functional account team, influence senior stakeholders, and provide strategic guidance to improve client outcomes.

The role supports remote work with up to 30% travel and requires a healthcare client management background, strong communication, and a track record of delivering results in a fast‑paced PBM environment.