Remote Payroll Tax Operations Specialist

Intuit, Inc.; Cleveland (OH); Remote; USD 71,635,000 - 95,991,000; Part time

Job summary

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and Pay & File. The role emphasizes independence, high-volume case work, and mentoring colleagues while expanding technical depth.

The role requires hands-on experience with state and federal notices, amended returns, and payroll corrections, with a strong focus on accuracy and customer service.

Qualifications

• Hands-on payroll tax experience focusing on notice resolution and amended return preparation across multiple states.
• Experience resolving State and Federal payroll tax notices independently.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts.
• Independently research and resolve complex notices including balance‑due, deposit discrepancies, and SUI rate changes.
• Prepare agency responses with documentation and meet deadlines.
• Prepare amended payroll tax returns (Form 941‑X and state equivalents).
• Support payroll correction workflows and quantify tax impact.
• Manage personal WIP queue and maintain case documentation from intake to closure.
• Perform trend analysis to identify process or system deficiencies.
• Contribute to SOP and KB updates with solutions.
• Collaborate cross-functionally with Corrections, Amendments, Pay & File, and Tax Notice teams.

Skills

Payroll tax

Notice resolution

Amended returns

State taxes

Federal taxes

FPC

CPP

Case management

Excel

Education

Associate's or Bachelor's in Accounting/Business/Finance

Tools

Salesforce

Payroll software

Job description

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and Pay & File. The role emphasizes independence, high-volume case work, and mentoring colleagues while expanding technical depth.

The role requires hands-on experience with state and federal notices, amended returns, and payroll corrections, with a strong focus on accuracy and customer service.