Remote Payroll Account Manager – Client Success & Growth

Payroll Solutions HCM; Phoenix (AZ); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Onsite/Hybrid/Remote options

Medical, dental, vision insurance

FSA/HSA accounts

PTO (Paid Time Off)

401k employer matching

Tuition reimbursement

Job summary

Payroll Solutions HCM is seeking an Account Manager to serve as the primary contact for payroll clients, delivering payroll support, compliance guidance, and HCM system expertise. The role requires at least two years of payroll processing experience and strong communication skills.

Responsibilities include managing client inquiries, supporting the iSolved HCM system, ensuring multi-state compliance, and maintaining accurate payroll data.

Qualifications

• Minimum of two years payroll processing experience.
• FPC or CPP certification desirable.
• Associate's Degree (A.A) in accounting, HR, or related field preferred.
• Strong written and verbal communication skills.
• Proficient with payroll data, multi-state wage & hour laws, and HCM functionality.
• Strong customer service and relationship-building abilities.
• Ability to multitask and manage multiple client payrolls in a fast-paced environment.

Responsibilities

• Serve as primary point of contact for assigned payroll clients.
• Provide payroll support, client service, and compliance guidance.
• Assist with iSolved HCM system questions and policy development.
• Collect and maintain payroll and employee data for accuracy.
• Organize and enter payroll data; coordinate with cross-functional team.
• Review pre-process reports, approve, and submit payroll for clients.
• Maintain confidentiality of client and employee information.
• Contribute to process and service improvements.

Skills

Payroll processing

Communication

Time management

Multitasking

Customer service

Detail orientation

Education

Associate's Degree in accounting/HR

Tools

Microsoft Office (Excel, Word)

Adobe Flyer

iSolved HCM / HCM software

Job description

Payroll Solutions HCM is seeking an Account Manager to serve as the primary contact for payroll clients, delivering payroll support, compliance guidance, and HCM system expertise. The role requires at least two years of payroll processing experience and strong communication skills.

Responsibilities include managing client inquiries, supporting the iSolved HCM system, ensuring multi-state compliance, and maintaining accurate payroll data.