Remote Payroll Account Manager — Client Success & Compliance

Payroll Solutions HCM; Scottsbluff (NE); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Onsite, hybrid, or remote work options

Medical, dental, and vision insurance

FSA/HSA options

Paid Time Off (PTO)

401k with employer match

Tuition reimbursement and growth

Supplemental insurance options

Bonuses for business development leads

Career growth opportunities

Job summary

Payroll Solutions HCM is seeking an Account Manager to serve as the primary contact for assigned payroll clients, delivering payroll support, client service, and HCM system expertise.

The role requires at least two years of payroll processing experience, strong communication, and the ability to manage multiple client payrolls in a fast-paced environment. Remote/hybrid work options and comprehensive benefits are available.

Qualifications

• Two years payroll processing experience required.
• FPC or CPP desirable.
• Associate's Degree in accounting, HR, or related field preferred.
• Strong communication and documentation skills.
• Proficient with Excel, Word, and payroll data handling.

Responsibilities

• Primary point of contact for assigned payroll clients and provide payroll support.
• Assist with iSolved HCM system; respond to payroll, benefits, timekeeping, and employee questions.
• Stay current on multi-state wage and hour laws and HCM updates to guide clients.
• Collect and maintain accurate payroll and employee data, including new hires and terminations.
• Organize and enter payroll data; coordinate with cross-functional teams to ensure timely processing.
• Review pre-process reports for client approval and submit payroll on their behalf.
• Maintain confidentiality of client and employee data per policy.
• Contribute to process improvements and ongoing HR/payroll knowledge.

Skills

Payroll processing

Customer service

Microsoft Excel

Communication skills

Multitasking

Education

Associate's Degree in accounting/HR

Tools

iSolved HCM

MS Office

Job description

Payroll Solutions HCM is seeking an Account Manager to serve as the primary contact for assigned payroll clients, delivering payroll support, client service, and HCM system expertise.

The role requires at least two years of payroll processing experience, strong communication, and the ability to manage multiple client payrolls in a fast-paced environment. Remote/hybrid work options and comprehensive benefits are available.