Payroll & HCM Account Manager - Remote/Hybrid Growth

Payroll Solutions HCM; Baraboo (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Onsite/Hybrid/Remote options

Medical, dental, and vision insurance

FSA/HSA options

PTO

401k employer matching

Tuition reimbursement and growth

Supplemental insurance (life, AD&D,STD

Bonuses for business development leads

Career growth opportunities

Job summary

Payroll Solutions HCM is seeking an Account Manager to serve as the primary contact for a portfolio of payroll and HCM clients. You will navigate payroll processing, compliance, and system usage, coordinating with internal teams to ensure accurate, timely payrolls.

You will build strong client relationships, troubleshoot payroll questions, and maintain confidential employee data, while supporting continuous improvement and leveraging new technology for better client outcomes.

Qualifications

• Associate degree in Accounting, HR, or Business preferred.
• Minimum of two years payroll processing experience.
• FPC or CPP certification a plus.
• Strong knowledge of payroll processing, multi-state regulations, and HCM systems.
• Excellent verbal and written communication; strong client relationships.

Responsibilities

• Serve as primary contact for assigned clients, handling questions and issues to resolution.
• Provide guidance on payroll processing, timekeeping, benefits, and HCM functionality.
• Maintain accurate payroll and employee data including hires, changes, and terminations.
• Coordinate payroll activities with clients and internal teams for timely payrolls.
• Review payroll data, distribute reports, obtain approvals, and submit payroll.
• Stay current on payroll compliance and wage/hour regulations.
• Support process improvements and adoption of new technology.
• Maintain confidentiality of client and employee information.

Skills

Client relationship management

Payroll processing knowledge

Multi-state payroll understanding

Education

Associate degree in Accounting, HR, or Business

Tools

Excel

Word

Job description

Payroll Solutions HCM is seeking an Account Manager to serve as the primary contact for a portfolio of payroll and HCM clients. You will navigate payroll processing, compliance, and system usage, coordinating with internal teams to ensure accurate, timely payrolls.

You will build strong client relationships, troubleshoot payroll questions, and maintain confidential employee data, while supporting continuous improvement and leveraging new technology for better client outcomes.