Payroll Client Success Manager - Hybrid/Remote

Payroll Solutions HCM; Baraboo (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Onsite work

Hybrid work arrangement

Remote work option

Medical, dental, vision insurance

FSA/HSA options

PTO

401k with company match

Tuition reimbursement

Career growth opportunities

Bonuses for business development leads

Competitive retirement benefits

Job summary

Payroll Solutions is seeking an Account Manager to serve as the primary contact for assigned payroll clients, delivering payroll support, client service, and HCM system expertise. You will manage multiple client payrolls, maintain communications, and ensure accuracy and timely processing.

Ideal candidates have a minimum of two years payroll processing experience, familiarity with iSolved HCM, and strong Microsoft Office skills.

Qualifications

• Two years payroll processing experience required.
• FPC or CPP desirable.
• AA in accounting, HR, or related field preferred.

Responsibilities

• Maintain client satisfaction by owning questions, cases and issues through resolution.
• Assist with iSolved HCM system; respond to payroll, benefits, timekeeping and employee questions.

Skills

Client service

Communication

Multitasking

Relationship building

Time management

Education

Associate's Degree in accounting, HR or related field

Tools

Excel

Word

iSolved HCM

Job description

Payroll Solutions is seeking an Account Manager to serve as the primary contact for assigned payroll clients, delivering payroll support, client service, and HCM system expertise. You will manage multiple client payrolls, maintain communications, and ensure accuracy and timely processing.

Ideal candidates have a minimum of two years payroll processing experience, familiarity with iSolved HCM, and strong Microsoft Office skills.