Remote Payments & Fraud Analyst

RW Bet NJ LLC; New Brunswick (NJ); Teletrabalho; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

Resorts World Bet New Jersey is seeking a Payments Analyst to support the daily operations of the Payments, Fraud, and Risk function. The role involves reviewing customer accounts, validating documentation, monitoring payment activity, and ensuring withdrawals are processed accurately and efficiently.

You will collaborate with Payments Manager, Customer Support, Compliance, KYC, Responsible Gaming, and third-party payment providers to deliver a secure and seamless player experience while

Qualificações

• Experience in online gaming, sports betting, or payments preferred.
• Strong analytical and investigative skills.
• Knowledge of payment methods, fraud monitoring, and financial transaction monitoring.

Responsabilidades

• Review and validate customer identities and payment methods.
• Analyze transaction history to identify fraud or suspicious activity.
• Investigate fraud alerts and prepare case documentation.
• Review, approve, or escalate withdrawals per policy and risk controls.
• Monitor payment operations and report incidents to the Payments Manager.
• Create and maintain investigative and incident reports.
• Serve as a point of contact for escalated payment inquiries.
• Collaborate with support, compliance, KYC, and payment partners to resolve issues.

Conhecimentos

Analytical skills

Investigative skills

Payment processing

Fraud prevention

Customer service

Documentation

Excel

Multitasking

Formação académica

College degree or 3 years of relevant professional experience

Ferramentas

Excel

Microsoft Office

Descrição da oferta de emprego

Resorts World Bet New Jersey is seeking a Payments Analyst to support the daily operations of the Payments, Fraud, and Risk function. The role involves reviewing customer accounts, validating documentation, monitoring payment activity, and ensuring withdrawals are processed accurately and efficiently.

You will collaborate with Payments Manager, Customer Support, Compliance, KYC, Responsible Gaming, and third-party payment providers to deliver a secure and seamless player experience while