Payments Manager | New Jersey | iGaming

Pentasia; New York (NY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision insurance

Career development opportunities

Exposure to a growing, technology‑dr­I

Job summary

Penta­sia is seeking a hands-on Payments Manager to lead payment operations, fraud and risk controls in New Jersey’s regulated iGaming market. You will oversee reconciliations, reporting, and regulatory compliance while collaborating with Finance, Compliance, Operations, and IT.

Ideal candidates bring 2+ years in payments/fraud/AML, 1+ year in iGaming, and strong analytical skills. On-site role with potential for growth in a growing, tech-driven business.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• 2+ years of experience in payments, fraud, AML, risk, or related analytical role.
• 1+ year of experience in iGaming.
• Knowledge of payment operations, fraud controls, chargebacks, KYC, and regulated reporting.
• Understanding of financial reconciliation and automated reconciliation/reporting processes.
• Strong analytical, decision-making, organizational, and problem-solving skills.
• Excellent written and verbal communication, collaboration across teams.
• Proficiency in Microsoft Office, especially Excel/Word/PowerPoint/Outlook.
• Ability to work independently in a fast-paced environment; willingness to work nights, weekends, holidays.
• New Jersey residency and work location required.
• Ability to obtain New Jersey Division of Gaming Enforcement licenses/approvals.

Responsibilities

• Overseeing day-to-day payment operations and fraud prevention.
• Strengthening regulatory compliance and transaction performance.
• Managing automated reconciliation, reporting, and daily payment requirements.
• Analyzing transaction performance, chargebacks, fraud trends, and customer payment behavior.
• Configuring fraud rules and payment checks to improve approvals while minimizing losses.
• Investigating customer activity and managing chargebacks with case resolution.
• Coordinating AML reviews and regulatory reporting with Compliance.
• Overseeing KYC workflows and accurate customer verifications.
• Collaborating with Product/IT to test payment flows and fraud-detection tools.
• Supporting customer-facing teams with complex payment inquiries.
• Producing internal reporting on payment gateways, chargebacks, fraud, and metrics.

Skills

Payments operations

Fraud controls

AML

Risk management

Data analysis

KYC

Regulated reporting

Cross-team collaboration

Excel

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Payments Manager | New Jersey | iGaming

Location: New Jersey (On-Site)

Compensation: $70,000–$100,000/year (with potential flexibility based on experience)

About the Opportunity

Our client is a fast-growing digital entertainment company preparing to expand its regulated online gaming operations in New Jersey. We are seeking a hands-on Payments Manager to lead payment operations, fraud and risk controls, and oversight of automated reconciliation and reporting.

What You'll Be Doing

As Payments Manager, you will oversee day-to-day payment operations while strengthening fraud prevention, regulatory compliance, and transaction performance. You will collaborate closely with Finance, Compliance, Operations, Customer Support, Product, and IT.

• Overseeing customer withdrawals, refunds, manual transactions, bank wire deposits, and related approval processes
• Monitoring and optimizing automated and manual payment review processes for accuracy, efficiency, and regulatory compliance
• Partnering with Finance to oversee automated reconciliation, reporting, and daily payment requirements
• Analyzing transaction performance, chargebacks, fraud trends, and customer payment behavior to identify risks and improvement opportunities
• Configuring and refining fraud rules and payment checks to improve approval rates while minimizing losses
• Investigating customer activity, managing chargebacks, and gathering evidence through case resolution
• Coordinating with Compliance on AML reviews and required regulatory reporting
• Overseeing KYC workflows and ensuring customer verifications are completed accurately
• Collaborating with Product and IT to test and improve payment flows, automated controls, and fraud-detection tools
• Supporting customer-facing teams with complex payment inquiries and escalations
• Producing clear internal reporting on payment gateways, chargebacks, fraud, and key operational metrics

Qualifications

• Bachelor's degree or equivalent relevant work experience
• 2+ years of experience in payments, fraud, AML, risk, or a related analytical role
• 1+ year of experience in iGaming
• Knowledge of payment operations, fraud controls, chargebacks, KYC, and regulated reporting
• Understanding of financial reconciliation and automated reconciliation and reporting processes
• Strong analytical, decision-making, organizational, and problem-solving skills
• Excellent written and verbal communication skills, with the ability to collaborate across teams and levels
• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook
• Ability to work independently, learn quickly, and take ownership in a fast-paced environment
• Willingness to work nights, weekends, and holidays as business needs require
• New Jersey residency and work location required
• Ability to obtain and maintain all required New Jersey Division of Gaming Enforcement licenses and approvals

Benefits

• 401(k) plan
• Medical, dental, and vision insurance
• Career development opportunities
• Exposure to a growing, technology-driven business in a regulated industry
• Opportunity to help shape payment operations during an important stage of growth