Remote Patient Support Specialist - TX

AstraZeneca plc; Dallas (TX); Remote; USD 82,000 - 124,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacation and holidays

Job summary

AstraZeneca plc is seeking a OneSource Support Specialist for a fully remote role based in the United States. Ideal candidates reside within the support territory time zone.

Hours are 8:30 AM to 5:00 PM CST, with up to 10% travel to Alexion sites as needed. The role centers on high-touch patient support throughout onboarding and long-term treatment adherence, including disease education, access assistance, and coordination with healthcare professionals.

Qualifications

• Excellent communication and problem-solving skills.
• Strong organizational skills and ability to work independently.
• Flexibility to adapt to changing priorities and schedules.
• Experience handling patient/customer inquiries in healthcare settings is a plus.

Responsibilities

• Onboard patients into the OneSource program and provide long-term adherence support.
• Share information about disease states, resources, and treatment options with patients.
• Maintain up-to-date knowledge of available resources and approved external programs.

Skills

Communication

Problem-solving

Organization

Adaptability

Independence

Teamwork

Time management

Empathy

Education

Associates Degree Required

BA/BS Degree preferred

Job description

AstraZeneca plc is seeking a OneSource Support Specialist for a fully remote role based in the United States. Ideal candidates reside within the support territory time zone.

Hours are 8:30 AM to 5:00 PM CST, with up to 10% travel to Alexion sites as needed. The role centers on high-touch patient support throughout onboarding and long-term treatment adherence, including disease education, access assistance, and coordination with healthcare professionals.