Remote Patient Scheduler II — High-Volume Care

Essentia Health; Florida; Remote; USD 28,000 - 41,000; Full time

Job summary

Essentia Health is seeking a Patient Scheduler II to pre-register and schedule patients for appointments, procedures, tests, and other services. This role handles high-volume calls, follow-up queues, and coordinates with care teams to ensure efficient patient flow.

You will provide cost estimates and itineraries while managing registrations and insurance verification. The ideal candidate has at least 1 year of clinical healthcare experience or in a patient scheduling or call center role, and you

Qualifications

• 1 year of clinical healthcare experience OR 1 year experience as a Patient Scheduler I OR 1 year experience in a contact/call center
• Proficiently and accurately enters data into the permanent electronic health record (EHR)

Responsibilities

• Pre-registers and schedules patients for appointments, procedures, tests, and other services.
• Answers incoming calls and manages follow-up and referral work queues.
• Communicates with patient care teams to ensure efficient, appropriate care for patients.
• Provides patients with cost estimates and itineraries for upcoming appointments.
• Schedules follow-up appointments per physician’s orders and handles registration and insurance verification.

Skills

Patient scheduling

Call center experience

Job description

Essentia Health is seeking a Patient Scheduler II to pre-register and schedule patients for appointments, procedures, tests, and other services. This role handles high-volume calls, follow-up queues, and coordinates with care teams to ensure efficient patient flow.

You will provide cost estimates and itineraries while managing registrations and insurance verification. The ideal candidate has at least 1 year of clinical healthcare experience or in a patient scheduling or call center role, and you