Patient Scheduler I — Flexible Schedule & Benefits

Essentia Health; Minnesota; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Tuition reimbursement

Flexible scheduling

Generous paid time off

Wellness resources

Job summary

Essentia Health in Duluth, MN is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services. You will handle calls, follow-up queues, and ticket scheduling while coordinating with patient care teams for timely, courteous care.

This role supports multiple service lines across Essentia Health, with data entry into the electronic health record and collaboration within a care team to ensure efficient clinical outcomes.

Qualifications

• No formal education requirement.
• Completes designated HBI courses within one year of hire.

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients.
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.

Skills

Patient scheduling

Data entry

Customer service

Education

No formal education requirement

Job description

Essentia Health in Duluth, MN is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services. You will handle calls, follow-up queues, and ticket scheduling while coordinating with patient care teams for timely, courteous care.

This role supports multiple service lines across Essentia Health, with data entry into the electronic health record and collaboration within a care team to ensure efficient clinical outcomes.