Remote Patient Scheduler II

Essentia Health; Duluth (MN); Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and AD

401(k) plan with employer contribution

Tuition reimbursement

Job summary

Essentia Health in Duluth, MN, is seeking a Level II Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services. This role involves handling high call volumes, verifying insurance eligibility, and processing registrations with a focus on accuracy and patient care.

The position supports multiple service lines and coordinates with care teams to ensure efficient, appropriate care.

Qualifications

• 1 year of clinical healthcare experience
• 1 year experience as a Patient Scheduler I
• 1 year experience in a contact/call center

Responsibilities

• Patient identification, registration and scheduling with estimates and insurance verification
• Supports Population Management and ACO initiatives through patient registry and outbound calls
• Full pre-registration of all patients calling to schedule an appointment and update guarantor information
• Coordinates scheduling of services for patients including ancillary and procedure scheduling
• Handles incoming calls, follow-up and referral work queues, ticket scheduling
• Accurately enters data into the EHR while talking with patients
• Collaborates with care team to provide customer service and clinical outcomes
• Other clerical duties as assigned

Skills

Patient scheduling

Customer service

Communication

Data entry

Job description

Essentia Health in Duluth, MN, is seeking a Level II Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services. This role involves handling high call volumes, verifying insurance eligibility, and processing registrations with a focus on accuracy and patient care.

The position supports multiple service lines and coordinates with care teams to ensure efficient, appropriate care.