Remote Patient Scheduler II: Care Center Pro

GetixHealth; Houston (TX); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan

Paid time off

Job summary

GetixHealth is seeking a Patient Scheduler II to join our Patient Support Center. You will be the go-to for scheduling appointments, verifying insurance, and communicating clearly with patients, providers, and medical staff to ensure timely, accurate care.

The role emphasizes strong communication, multitasking, and attention to detail in a remote setting, with 40-hour weeks, CST hours, and rotating weekends. HIPAA compliance is essential as you handle sensitive information.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 2+ years of customer service, appointment scheduling, or healthcare experience.
• 1+ years of EHR system experience (Epic preferred).
• 1+ years of remote work experience preferred, especially in high-volume call environments.
• Strong verbal and written communication skills.
• Proficiency in Google Suite, Microsoft Office, and other computer systems.
• Confidentiality and HIPAA compliance focus.

Responsibilities

• Schedule appointments by phone and electronic correspondence for patients.
• Verify insurance details and communicate patient responsibilities.
• Educate patients on insurance verification process and costs before care.
• Confirm appointments with location details and special instructions.
• Maintain patient records and demographic information.
• Coordinate with providers and staff to ensure efficient scheduling.
• Respond to patient inquiries promptly via phone and written communication.
• Collaborate with internal teams and third-party systems.
• Assist insurance verification colleagues as needed.
• Maintain HIPAA compliance and confidentiality.

Skills

Attention to detail

Multitasking

Independent work

Teamwork

Punctuality

Adaptability

Problem solving

Communication

Empathy

Customer service

Education

High school diploma or GED

Bachelor’s degree

Tools

Epic

Google Suite

Microsoft Office

Job description

GetixHealth is seeking a Patient Scheduler II to join our Patient Support Center. You will be the go-to for scheduling appointments, verifying insurance, and communicating clearly with patients, providers, and medical staff to ensure timely, accurate care.

The role emphasizes strong communication, multitasking, and attention to detail in a remote setting, with 40-hour weeks, CST hours, and rotating weekends. HIPAA compliance is essential as you handle sensitive information.