Remote Patient Intake Specialist

Aveanna Healthcare; Falmouth (ME); On-site; USD 49,594,000 - 53,726,000; Full time

Benefits offered by this job

Equipment Provided

Full Benefits Package

Paid Holidays

Job summary

Aveanna Healthcare is seeking an Intake Patient Care Representative to guide new patients through admissions, verify insurance, review prescriptions, and coordinate next steps for care. The role emphasizes accuracy, documentation, and patient coordination to prevent delays in starting care.

Ideal candidates have healthcare intake experience, are detail-oriented, and can work independently in a remote environment while ensuring compliant intake processes and timely communication with patients and

Qualifications

• 2+ years in healthcare intake or insurance support.
• High school diploma or GED required.
• Experience with insurance verification or authorizations preferred.
• Home health, DME, or medical office background a plus.

Responsibilities

• Assist new patient admissions by collecting demographic and clinical information.
• Verify insurance coverage and review benefits.
• Submit and follow up on authorizations as needed.
• Review prescription validity and identify missing or required documentation.
• Communicate with patients and referral sources to obtain required intake information.
• Coordinate with internal departments to support timely start of care.
• Maintain accurate, HIPAA-compliant documentation.

Skills

Healthcare intake

Detail-oriented

Independent work

Remote-friendly

Insurance workflows

Education

High school diploma or GED

Job description

Aveanna Healthcare is seeking an Intake Patient Care Representative to guide new patients through admissions, verify insurance, review prescriptions, and coordinate next steps for care. The role emphasizes accuracy, documentation, and patient coordination to prevent delays in starting care.

Ideal candidates have healthcare intake experience, are detail-oriented, and can work independently in a remote environment while ensuring compliant intake processes and timely communication with patients and