Remote Patient Intake & Care Coordinator

Aveanna Healthcare; United States; Remote; USD 21,000 - 29,000; Full time

Benefits offered by this job

Equipment Provided

Full Benefits Package (Medical, Dental

401k, PTO

Paid Holidays + Bonus Days Off

Job summary

Aveanna Healthcare is seeking an Intake Patient Care Representative for a 100% remote role. You will support admissions, verify insurance, review prescriptions, and coordinate next steps to ensure timely start of care for new patients.

Ideal candidates have healthcare intake or insurance support experience, strong attention to detail, and the ability to work independently in a remote setting. The team emphasizes accuracy, HIPAA compliance, and patient coordination.

Qualifications

• 2+ years of experience in healthcare intake, medical office administration, or insurance support.
• Experience with insurance verification or authorizations preferred.
• Home health, DME, or medical office background a plus.
• High school diploma or GED required.

Responsibilities

• Support new patient admissions by collecting and entering accurate demographic and clinical information.
• Verify insurance coverage and review benefits.
• Submit and follow up on authorizations as needed.
• Review prescription validity and identify missing or required documentation.
• Communicate with patients and referral sources to obtain required intake information.
• Coordinate with internal departments to support timely start of care.
• Maintain accurate, HIPAA-compliant documentation.

Skills

Healthcare intake

Detail oriented

Remote work

Time management

Education

High school diploma or GED

Job description

Aveanna Healthcare is seeking an Intake Patient Care Representative for a 100% remote role. You will support admissions, verify insurance, review prescriptions, and coordinate next steps to ensure timely start of care for new patients.

Ideal candidates have healthcare intake or insurance support experience, strong attention to detail, and the ability to work independently in a remote setting. The team emphasizes accuracy, HIPAA compliance, and patient coordination.