Remote Patient Financial Services Supervisor

Signature Performance, Inc.; Des Moines (IA); A distancia; USD 64.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Disabili

Paid Vacation

Paid Sick Leave

Paid Holidays

Tuition Assistance

401(k) with Employer Match

Descripción de la vacante

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations, mentor staff, and optimize cash collections across hospital and professional billing functions.

You will monitor performance metrics, ensure adherence to SOPs, and partner with cross-functional teams to improve reimbursement timelines. The role requires strong leadership, process improvement focus, and experience in a multi-hospital revenue cycle environment.

Formación

• 4+ years of hospital Patient Financial Services or revenue cycle experience including billing, AR, denials, or self-pay.
• 1--2+ years of team lead or supervisory experience.
• Working knowledge of HB and PB patient accounts and payer processes.

Responsabilidades

• Lead daily PFS operations for billing, insurance follow-up, denials and appeals, self-pay, and cash posting.
• Manage queues, aging, backlogs, and staffing to maintain service levels.
• Monitor performance metrics and drive improvements in cash collections and productivity.
• Coach and develop PFS associates and conduct regular huddles.
• Support onboarding, training, and standardized processes across sites.

Conocimientos

Team leadership

Revenue cycle knowledge

Operational leadership

Educación

Associate or bachelor’s degree in healthcare administration, business, finance

Herramientas

Epic Resolute HB/PB

Descripción del empleo

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations, mentor staff, and optimize cash collections across hospital and professional billing functions.

You will monitor performance metrics, ensure adherence to SOPs, and partner with cross-functional teams to improve reimbursement timelines. The role requires strong leadership, process improvement focus, and experience in a multi-hospital revenue cycle environment.