Remote Patient Financial Services Specialist

BBSS Beyond Blue; Kentucky; Hybrid; USD 32,000 - 46,000; Full time

Job summary

Beyond Blue Corporation in Kentucky is seeking a Patient Financial Services Rep Associate to support account management, accuracy, and timely documentation. You will deliver courteous service to insurers and internal stakeholders while maintaining compliance with policies and regulations.

This role collaborates with team members and leadership to resolve inquiries, improve processes, and ensure efficient patient financial operations in a remote Kentucky setting.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in patient financial services.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Completes daily billing, follow-up, cash management, or denials prevention tasks.
• Accurately updates patient financial information in required systems.
• Adheres to policies and regulatory guidelines to ensure compliance.
• Responds to insurer and stakeholder inquiries with professionalism.
• Collaborates with team members to resolve account-related issues.

Skills

Billing and follow-up

Customer service

Insurance inquiries

Documentation

Team collaboration

Education

High school diploma

Tools

Billing software

EMR systems

Job description

Beyond Blue Corporation in Kentucky is seeking a Patient Financial Services Rep Associate to support account management, accuracy, and timely documentation. You will deliver courteous service to insurers and internal stakeholders while maintaining compliance with policies and regulations.

This role collaborates with team members and leadership to resolve inquiries, improve processes, and ensure efficient patient financial operations in a remote Kentucky setting.