Remote Patient Billing & Denials Specialist

BBSS Beyond Blue; Georgia; Hybrid; USD 36,000 - 58,000; Full time

Job summary

University of Kentucky is seeking a Patient Financial Services Representative to manage moderate-complexity patient account activities, optimize reimbursement, and reduce accounts receivable. You will provide expertise in billing, follow-up, and denial resolution to improve financial outcomes.

Responsibilities include reviewing charges and adjustments, reconciling balances, and communicating with stakeholders.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of experience in patient financial services or related field.
• Experience with denial management is a plus.

Responsibilities

• Manage moderate-complexity patient account activities to optimize reimbursement and reduce AR.
• Provide expertise in billing, follow-up, collections, and denials resolution.
• Review charges, payments and adjustments; initiate corrective actions as needed.
• Reconcile patient balances and payer remittances; ensure accurate application of payments.
• Communicate with stakeholders about estimates, statements, and complex balances.
• Collaborate with coding, authorization, and utilization review teams; ensure compliance with HIPAA and payer contracts.

Skills

Billing & follow-up

Denials resolution

HIPAA compliance

Communication

Education

High school diploma

Job description

University of Kentucky is seeking a Patient Financial Services Representative to manage moderate-complexity patient account activities, optimize reimbursement, and reduce accounts receivable. You will provide expertise in billing, follow-up, and denial resolution to improve financial outcomes.

Responsibilities include reviewing charges and adjustments, reconciling balances, and communicating with stakeholders.