Remote Patient Billing and Denials Specialist

BBSS Beyond Blue; Texas; Hybrid; USD 42,000 - 56,000; Full time

Job summary

University of Kentucky is seeking a Patient Financial Services Representative to manage moderate-complex patient account activities, optimize reimbursement, and reduce accounts receivable. You will provide expertise in billing, follow-up, collections, and denials resolution to improve financial outcomes and ensure accuracy of charge, claim, and payment data through reviews and targeted corrections.

You will collaborate with coding, clinical, and payer partners to support organizational financial

Qualifications

• High school diploma or equivalent is required.
• 2–3 years of experience in patient financial services or related field preferred.

Responsibilities

• Provides expertise in billing, follow-up, collections, and/or denials resolution. Performs timely follow-up on outstanding claims and appeals to meet aging and recovery targets.
• Reviews charge, payment, and adjustment activity to identify variances and initiate corrective action.
• Reconciles patient balances and payer remittances to ensure accurate application of payments and adjustments.
• Communicates professionally with stakeholders regarding estimates, statements, and complex balance questions.
• Collaborates with coding, authorization, and utilization review teams to resolve documentation and coverage gaps.
• Maintains compliance with HIPAA, FDCPA, and payer contract provisions in all actions.
• Performs other duties as assigned.

Skills

Billing

Follow-up

Collections

Denials resolution

Education

High school diploma or equivalent

Job description

University of Kentucky is seeking a Patient Financial Services Representative to manage moderate-complex patient account activities, optimize reimbursement, and reduce accounts receivable. You will provide expertise in billing, follow-up, collections, and denials resolution to improve financial outcomes and ensure accuracy of charge, claim, and payment data through reviews and targeted corrections.

You will collaborate with coding, clinical, and payer partners to support organizational financial