Remote Patient Financial Services Leader

Signature Performance, Inc.; Cheyenne (WY); Remote; USD 64,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Disabil­

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development and Tuition

401(k) Program with Employer Match

Job summary

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations across billing, insurance follow-up, denials, and patient self-pay.

You will mentor team members, monitor performance metrics, and drive improvements in cash collections and AR aging. The role emphasizes proactive leadership, adherence to SOPs, and cross-functional collaboration with care operations and payer relations to reduce backlogs and improve patient financial experience.

Qualifications

• 4+ years in hospital Patient Financial Services or revenue cycle roles with responsibilities in billing, AR, denials, collections, or related functions.
• 1-2+ years of demonstrated team lead or supervisory experience.
• Strong knowledge of hospital billing (HB) and/or professional billing (PB) and payer processes.

Responsibilities

• Lead daily PFS operations for billing, insurance follow-up, denials and appeals, self-pay, cash posting, reconciliation, and final account resolution.
• Manage work queues, aging, and backlog to meet service levels and staffing capacity.
• Monitor staffing, volumes, and performance metrics; adjust resources as needed to sustain performance.
• Oversee insurance follow-up across Medicare, Medicaid, commercial payers, and other payers; monitor aging and denial trends.
• Drive standardization, workflow improvements, and use of data to close gaps in reimbursement and patient experience.

Skills

Team leadership

Analytical skills

Communication

Organizational skills

Job description

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations across billing, insurance follow-up, denials, and patient self-pay.

You will mentor team members, monitor performance metrics, and drive improvements in cash collections and AR aging. The role emphasizes proactive leadership, adherence to SOPs, and cross-functional collaboration with care operations and payer relations to reduce backlogs and improve patient financial experience.