Remote Patient Experience Strategy Advisor

Press Ganey; Oregon; Hybrid; USD 81,000 - 115,000; Full time

Benefits offered by this job

Discretionary bonus

Travel up to 25%

Job summary

Press Ganey is seeking a Patient Experience Advisor to serve as a strategic partner, owning client relationships and driving measurable improvements in patient experience. You will apply healthcare insights, emerging trends, and Press Ganey frameworks to guide clients toward high-impact strategies and solutions.

You’ll work with cross-functional teams, leverage data analytics, and present results through regular client reviews while traveling up to 25% for engagements.

Qualifications

• Bachelor’s degree required.

Responsibilities

• Lead day-to-day client improvement strategies across Press Ganey support teams.
• Understand client stakeholder challenges and align Press Ganey’s insights to support strategic decisions.
• Deliver on-demand and proactive improvement support using analytics and thought leadership.
• Collaborate with internal teams to create resources tailored to key stakeholders.
• Coordinate and present regular client performance reviews with leadership.
• Support industry programs, webinars, and events to foster client networking.

Skills

Interpersonal skills

Communication

Presentation skills

Executive presence

Problem solving

Education

Bachelor's degree

Job description

Press Ganey is seeking a Patient Experience Advisor to serve as a strategic partner, owning client relationships and driving measurable improvements in patient experience. You will apply healthcare insights, emerging trends, and Press Ganey frameworks to guide clients toward high-impact strategies and solutions.

You’ll work with cross-functional teams, leverage data analytics, and present results through regular client reviews while traveling up to 25% for engagements.