Remote Patient Experience & Admin Specialist

Sentara Health; Florida; A distancia; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Paid Time Off

Disability Insurance

Life Insurance

Descripción de la vacante

Sentara Health is hiring a full-time Patient Care Specialist to provide non-clinical support in a physician's office. This remote role focuses on delivering an exceptional patient experience by handling calls, scheduling, and answering questions in a collaborative team environment.

The position requires customer service experience, familiarity with health insurance plans and medical terminology, and the ability to manage multiple tasks with accuracy.

Formación

• 3 years customer service experience (healthcare preferred).
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsabilidades

• Provide non-clinical support within a physician's office and ensure an excellent patient experience.
• Answer phones, schedule appointments, and answer patient questions; work with a collaborative team to deliver quality care.

Conocimientos

Customer service

Phone support

Scheduling

Medical terminology

Descripción del empleo

Sentara Health is hiring a full-time Patient Care Specialist to provide non-clinical support in a physician's office. This remote role focuses on delivering an exceptional patient experience by handling calls, scheduling, and answering questions in a collaborative team environment.

The position requires customer service experience, familiarity with health insurance plans and medical terminology, and the ability to manage multiple tasks with accuracy.