Remote Patient Care Specialist - Office Admin

Sentara Health; Virginia; A distancia; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

Paid time off

Bonus opportunities

Descripción de la vacante

Sentara Health is hiring a full-time Patient Care Specialist for a remote role supporting a physician's office. You will perform complex administrative tasks to enhance the patient experience, including answering phones, scheduling appointments, and addressing patient inquiries.

The position requires 3 years of customer service experience and familiarity with health insurance plans and medical records terminology.

Formación

• Minimum 3 years of customer service experience.

Responsabilidades

• Provide non-clinical support in a physician's office.
• Handle phones, schedule appointments, answer patient questions.
• Support care delivery with administrative tasks and teamwork.

Conocimientos

Customer service

Phone handling

Descripción del empleo

Sentara Health is hiring a full-time Patient Care Specialist for a remote role supporting a physician's office. You will perform complex administrative tasks to enhance the patient experience, including answering phones, scheduling appointments, and addressing patient inquiries.

The position requires 3 years of customer service experience and familiarity with health insurance plans and medical records terminology.