Remote Patient Care Specialist: Office Support

Sentara Health; Alabama; A distancia; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Descripción de la vacante

Sentara Health is hiring a full-time Patient Care Specialist in a remote position. The role focuses on non-clinical office support, including answering phones, scheduling appointments, and addressing patient questions to ensure an exceptional patient experience.

Requirements include at least 3 years in customer service and experience in health insurance plans, medical records data, terminology, registration, or third party payers.

Formación

• Three years of customer service experience.
• One year of experience with health insurance plans, medical records data, medical terminology, registration or scheduling, or third party payers.

Responsabilidades

• Answer phones and manage patient inquiries.
• Schedule appointments and coordinate patient flow.
• Provide non-clinical support to ensure excellent patient experience.

Conocimientos

Customer Service

Health Insurance

Medical Records

Medical Terminology

Scheduling

Phone Support

Third Party Payers

Descripción del empleo

Sentara Health is hiring a full-time Patient Care Specialist in a remote position. The role focuses on non-clinical office support, including answering phones, scheduling appointments, and addressing patient questions to ensure an exceptional patient experience.

Requirements include at least 3 years in customer service and experience in health insurance plans, medical records data, terminology, registration, or third party payers.