Remote Patient Care Specialist - Administrative Support

Sentara Health; Ohio; Remote; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Paid time off

Disability & Life Insurance

Discretionary bonus

Zusammenfassung

Sentara Health is seeking a Patient Care Specialist for a fully remote role in the United States. The position supports a physician's office with non-clinical tasks and focuses on delivering an exceptional patient experience.

Duties include answering phones, scheduling appointments, and addressing patient questions. Ideal candidates have 3+ years in customer service and experience with health insurance plans, medical records data, and medical terminology.

Qualifikationen

• 3 years Customer Service experience
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers

Aufgaben

• Answer phones and assist patients with inquiries
• Schedule appointments and manage patient flow
• Provide non-clinical support to physicians and staff

Kenntnisse

Customer service

Health insurance

Medical terminology

Medical records

Registration

Scheduling

Third party payers

Jobbeschreibung

Sentara Health is seeking a Patient Care Specialist for a fully remote role in the United States. The position supports a physician's office with non-clinical tasks and focuses on delivering an exceptional patient experience.

Duties include answering phones, scheduling appointments, and addressing patient questions. Ideal candidates have 3+ years in customer service and experience with health insurance plans, medical records data, and medical terminology.