Remote Patient Engagement & Access Specialist

Agence PROvidence; Washington; Remote; USD 42,000 - 54,000; Full time

Job summary

Providence is seeking a Patient Services Specialist - Patient Engagement to join a remote, full-time team. The role provides patient-centered access across Providence St.

Joseph Health networks, guiding patients through care options and coordinating visits. You will help patients find physicians, schedule appointments, and assist with health applications, serving as an entry point for information and support.

Qualifications

• 2 years of customer service experience, preferably in a healthcare environment.
• 2 years experience interacting with and engaging customers virtually over the phone.
• 1 year technical support experience (preferred).

Skills

Customer service

Phone support

Healthcare experience

Job description

Providence is seeking a Patient Services Specialist - Patient Engagement to join a remote, full-time team. The role provides patient-centered access across Providence St.

Joseph Health networks, guiding patients through care options and coordinating visits. You will help patients find physicians, schedule appointments, and assist with health applications, serving as an entry point for information and support.