Remote Patient Engagement Specialist
Providence Health & Services
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Job summary
Providence Health & Services seeks a Patient Services Specialist to join our Patient Engagement Center, delivering high-touch, patient-centered access to care across our network from a remote location. The role includes helping patients schedule appointments, navigate the system, and connect with resources while maintaining compassionate communication.
You will engage callers by phone, provide basic technical support for patient health applications, and collaborate with care teams to remove
Qualifications
- 2 years Customer service experience.
- 2 years Experience interacting with and engaging customers virtually over the phone.
Responsibilities
- 1 year Technical support experience.
Skills
Job description
Providence Health & Services seeks a Patient Services Specialist to join our Patient Engagement Center, delivering high-touch, patient-centered access to care across our network from a remote location. The role includes helping patients schedule appointments, navigate the system, and connect with resources while maintaining compassionate communication.
You will engage callers by phone, provide basic technical support for patient health applications, and collaborate with care teams to remove
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