Remote Patient Engagement Specialist
Providence Health & Services
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Job summary
Providence Health & Services is seeking a Patient Services Specialist for the Patient Engagement Center to operate in a remote capacity. The role supports access across a network of Providence facilities and clinics, assisting patients with navigation, scheduling, and health-app support while delivering high-touch, personalized care.
The position is part of the PEC team, focused on patient-centered service across Providence St. Joseph Health regions.
Qualifications
- 2 years Customer service experience, preferably in a healthcare environment.
- 2 years Experience interacting with and engaging customers virtually over the phone.
Skills
Job description
Providence Health & Services is seeking a Patient Services Specialist for the Patient Engagement Center to operate in a remote capacity. The role supports access across a network of Providence facilities and clinics, assisting patients with navigation, scheduling, and health-app support while delivering high-touch, personalized care.
The position is part of the PEC team, focused on patient-centered service across Providence St. Joseph Health regions.
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