Remote Patient Engagement Specialist

Providence Health & Services; Anchorage (AK); Remote; USD 42,000 - 60,000; Full time

Job summary

Providence is seeking a Patient Services Specialist in a remote role focused on patient engagement within the Patient Engagement Center. You will coordinate access to network facilities, help patients schedule appointments, and be the first contact for care navigation and information.

This high-touch position supports patients via phone and digital channels, ensuring accurate information while upholding Providence's commitments to compassionate care and service across our Alaska, California,

Qualifications

• 2 years Customer service experience, preferably in a healthcare environment.
• 2 years Experience interacting with and engaging customers virtually over the phone.

Skills

Customer service

Phone support

Job description

Providence is seeking a Patient Services Specialist in a remote role focused on patient engagement within the Patient Engagement Center. You will coordinate access to network facilities, help patients schedule appointments, and be the first contact for care navigation and information.

This high-touch position supports patients via phone and digital channels, ensuring accurate information while upholding Providence's commitments to compassionate care and service across our Alaska, California,