Remote Patient Care Navigator

Insight Global; Austin (TX); Remote; USD 42,000 - 64,000; Full time

Job summary

Insight Global is seeking a compassionate Virtual Patient Care Coordinator to support patients through their healthcare journey. This fully remote role requires strong communication, healthcare knowledge, and ability to manage multiple patient interactions in a fast-paced environment.

You will liaise between patients, providers, and care teams to ensure timely follow-ups and a high-quality experience. The role emphasizes EMR familiarity (Cerbo), prescription lifecycle management, scheduling,

Qualifications

• 2+ years of healthcare coordination experience.
• Familiarity with EMR/EHR systems Cerbo.
• Full lifecycle management of prescriptions and medication orders.

Responsibilities

• Coordinate patient care across providers and care teams.
• Manage patient scheduling and billing responsibilities.
• Support telehealth and population health programs.

Skills

Healthcare coordination

Patient support

Cerbo EMR

Prescription management

Scheduling & billing

Telehealth

Population health

Medical terminology

Care coordination certification

Insurance verification

Education

CMA

CCCTM

Tools

Cerbo EMR

Job description

Insight Global is seeking a compassionate Virtual Patient Care Coordinator to support patients through their healthcare journey. This fully remote role requires strong communication, healthcare knowledge, and ability to manage multiple patient interactions in a fast-paced environment.

You will liaise between patients, providers, and care teams to ensure timely follow-ups and a high-quality experience. The role emphasizes EMR familiarity (Cerbo), prescription lifecycle management, scheduling,