Remote Patient Care Coordinator

Kids for the Future; United States; A distancia; USD 12.000 - 20.000; Jornada completa

Descripción de la vacante

Nao Medical is seeking a Patient Care Coordinator to join our remote clinical operations team. This role focuses on front-line communication, appointment coordination, and EHR documentation to ensure smooth care delivery across service lines.

The ideal candidate is organized, empathetic, and detail-oriented with 0–2 years in healthcare customer service or front-office administration. This fully remote role requires reliable internet, ET hours, and strong English communication.

Formación

• High School diploma or equivalent required.
• Associate’s or Bachelor’s degree in Healthcare Administration, Communications, or related field preferred.
• 0–2 years healthcare customer service or front-office experience is expected or preferred.

Responsabilidades

• Coordinate appointments and patient flow across schedules.
• Handle incoming calls and messages professionally and empathetically.
• Process medication refill requests and route to providers as needed.
• Update and maintain patient records in the EMR.
• Coordinate external referrals and required follow-up appointments.

Conocimientos

Communication

Organization

English proficiency

Educación

High School Diploma

Associate/Bachelor preferred

Herramientas

Microsoft Office

EHR systems

Telehealth platforms

Descripción del empleo

Nao Medical is seeking a Patient Care Coordinator to join our remote clinical operations team. This role focuses on front-line communication, appointment coordination, and EHR documentation to ensure smooth care delivery across service lines.

The ideal candidate is organized, empathetic, and detail-oriented with 0–2 years in healthcare customer service or front-office administration. This fully remote role requires reliable internet, ET hours, and strong English communication.